Privacy Policy

Last updated October 2026

This policy explains what information Three Sparrows Balloons ("we", "us") collects through this website and how it is used.

Information you give us

When you fill out our job form or email us, we receive the details you choose to share, such as your name, email address, phone number, event date, location and event details. We use this information only to respond to you, quote on and plan your event, and keep records of our work together.

Our job form

Our job form is provided by 17hats, the client management service we use. Information submitted through the form is stored by 17hats on our behalf and is subject to the 17hats privacy policy.

Maps

Our contact page shows a Google Map of our studio location. Google may collect information when the map loads, as described in Google's privacy policy.

Cookies

This website does not set its own cookies or use analytics or advertising trackers. Third-party services embedded on the site (17hats and Google Maps) may set their own cookies.

Sharing

We do not sell or rent your personal information. We only share it with service providers that help us run our business, or where required by law.

Your choices

You can ask to see, correct or delete the personal information we hold about you by emailing hello@threesparrowsballoons.ca.

Contact

Questions about this policy can be sent to hello@threesparrowsballoons.ca.