Returns 

Please note that all sales are final and no returns are accepted. 

Exchanges

If you need to exchange a product for the same one, please contact us via email at mommyandballoons@gmail.com. Please note that we only replace products if they are received defective or damaged.

Returning Damaged products 

You are responsible for the cost and risk of returning the products to us. Please note that you have to report the problem to us first and receive authorization for return.

We cannot be held responsible for products damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the products or proof of received return delivery.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.